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Ideal for cross-campus or remote collaboration, Cisco Webex Meetings will serve as the preferred video conferencing solution for university users beginning spring All campus users have access to an enterprise-level Webex license via desktop download or web application in Okta, which offers enhanced conferencing features compared to other free or basic software.
Users can also go to visit iastate. Webex video conferencing supports up to participants joining by desktop, mobile device, phone or video device like conference room devicesfor sessions that can last up to 24 hours each. In comparison, Zoom Basic video conferencing support 50 meeting participants joining only by desktop, mobile device or phone for sessions no more than 40 minutes each.
Webex also fully supports keyboard navigation and screen reader accessibility. To launch Webex via desktop application, open the Software Center application Windows or Self Service application Apple on your computer.
Enter the site URL iastate. To launch Webex via web application, first sign into Okta. When opening the web app for the first time, users should enter their ISU login credentials when prompted.
When considering which app format — desktop or web — to use, the ITS Communications and Collaboration team recommends using the desktop app for the best in-meeting functionality, and using the web app to access more advanced features like delegating scheduling or setting up a webinar. However, users should employ the format with which they are most comfortable and which best meets their video conferencing needs.
Once Webex is launched, users have the ability to schedule a standard meeting or host a meeting with their Personal Room.
The meeting can be joined by anybody with the link and will start once the host joins. If the meeting needs to start without the organizer, an additional setting can be enabled. Once the meeting has finished, the URL link becomes invalid and cannot be used again. With a Personal Room, each user possesses a permanent and unique meeting link assigned by Webex.
The Personal Room link allows a meeting host to avoid formal scheduling via Outlook or other calendar. For a side-to-side comparison of Standard versus Personal Room meeting benefits, click here and view page In addition to standard meeting usage, several Iowa State instructors are using Webex within Canvas via an integration. Webex used in a classroom setting can allow instructions to hold virtual class sessions, host guest speakers from a remote location, and offer flexible office hours via video.
When a participant has joined a Webex meeting, simple and intuitive controls allow them to: Join by dialing in with a phone, connecting on a personal device, or connecting on a conference room device Set audio and video connection types when joining for the first time and change those types as needed See a list of meeting participants and see which one is the active speaker View shared content, with the ability to zoom in and out Identify when a meeting is being recorded via the Recording icon If hosting, mute participants as they join.
Participants can mute or unmute themselves throughout the meeting.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn More. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
One of the first things I tested after upgrading to windows 10 was Cisco webex, which I use with chrome or firefox because IE 11 is not supported by Webex. Initially, after the upgrade, I hosted and participated in meetings fine.
I called Cicso Webex help desk and they indicated that they do not support windows 10 and that I should use another computer that does NOT have windows Has anyone had this problem? Some quick searches led me to a couple of security updates by windows, which I uninstalled, but I am still having the same error.
If anyone has a workaround, other than using another computer, or a timeframe when both sides can fix this issue Microsoft and Cisco it would be appreciated. Thanks in advance! Did this solve your problem? Yes No. Sorry this didn't help. April 7, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. FrancesCaggiano-Swenson Created on August 31, This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
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I have the same question GauravVijaywargia Replied on September 8, In reply to Phil. T's post on September 3, I had similar issue as well. Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response?
This site in other languages x.Go to Solution. It is better to use something the end users will easily remember. View solution in original post. That works, thanks. Someone in Cisco needs to understand the difference between a hostname and a URL My deployment without IRP. CWMS version 2. But I painted domain on screenshots. Buy or Renew. Find A Community. We're here for you! Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Gordon Ross. I'm trying to install CWMS 2. Any suggestions? Labels: Webex Meetings.Click on the Go menu, and then click Go to Folder …. The Library window will open. Find and open the Application Support folder. Find the WebEx Folder and delete it. Start a WebEx meeting again and run through the download and install of the Chrome Add-on plugin. Click on the Preferences option in the Productivity tools menu.
Fill in the appropriate information and schedule the meeting. Check that the invitation contained the correct URL. Verify that you scheduled the meeting for the correct time zone. Contact the attendees to rule out technical issues. Verify that the participant is using the correct password.
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Ask the participant to log off and log back in again. Have the participant clear the Web browser cache and delete temporary files and cookies.

If you cannot rejoin, stay on the phone. The phone number is included in the meeting invitation. If you are the instructor, use a backup copy of your material that you can read over the phone, or ask an alternate host to present. Use the audio indicator in the Participants panel to identify whose line it is, then mute that participant.
Send the participant a chat message asking to take you off hold. Explain what happened, and explain how participants can mute their own connections. Make sure that audio connections are not muted. A red mute button indicates it is muted.

Grey indicates it is not muted. It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again. Global Menu. Sign In. Browse The KB.Note Administrative Assistants must also set up proxy permissions in My Profile. See Setting Proxy Permissions. A security warning screen appears.
This will allow participants to attend with video. Select WebEx Audio [C] as the Conference type, and check the options [D] to allow attendees to display global call-in and toll-free numbers. Tip To remove a name, select the email address in the right column and click Remove. When you have finished selecting people, click OK. Tip You can remove proxy permission by selecting the person's email address in this field and pressing the Delete key.
To grant proxy privileges in Outlook Calendar:. On the Tools menu, select Options.
Cisco WebEx Meeting Server Hands On Deployment Lab Pt 1 of 3 HDComplete the steps in Setting Proxy Permissions before following the steps in this section. If this is the first time you have opened their calendar, do the following:. Go to Other Calendars in the left navigation pane. Tip In the future, you will see the person as an option [B] in Other Calendars; simply check the box beside the name to open their calendar. Click OK to select the person and to return to the Outlook Calendar main screen.
Open Outlook Calendar. A web conference automatically opens.

Your One-Click Instant Meeting credentials will be sent as part of the email invitation to participants. Revised: September,OLThis section includes troubleshooting topics about downloading applications including the Cisco WebEx Productivity Tools, the Meetings application, and the Network Recording Player.
Skip to content Skip to footer. Book Contents Book Contents. Find Matches in This Book. PDF - Complete Book 2. Updated: May 16, Chapter: Downloading Applications. Downloading Applications This section includes troubleshooting topics about downloading applications including the Cisco WebEx Productivity Tools, the Meetings application, and the Network Recording Player.
However under Mozilla Firefox and Google Chrome this capability is not available. You can pre-populate one of the installation switches as part of a silent installation in the WebEx site URL. This failure occurs only when the user attempts to download and install the Cisco WebEx Meetings application the first time he tries to join a meeting.
Error: 'Your Webex Service Site Cannot be Accessed. Please Check the URL and Network Connection.'
Once the application is installed on the user's PC this problem no longer occurs. If this does not work, we recommend that you tell your users to manually install the Cisco WebEx Meetings application from the Downloads page.
Alternatively users can download the Cisco WebEx Meetings application when they attempt to join the meeting for the first time. If they do not have administrator privileges, you can push the Cisco WebEx Meetings application to their PCs using the installation files provided on the Download page. Copy your modified installer to the path displayed in the error message. Was this Document Helpful? Yes No Feedback. Related Cisco Community Discussions.By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service.
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